ClioCon 2026 Spotlights Court AI and Law Firm Client Storytelling
ClioCon 2026 highlighted AI tools for courts and law firms improving client engagement.
Why it matters: Legal professionals can leverage AI-powered tools and storytelling techniques to enhance efficiency and client relationships amid rapid AI adoption.
- ClioCon 2026 drew over 3,000 in-person and 8,500 virtual attendees in Boston.
- Clio launched a unified platform combining Clio Grow, Manage, and Work with single-login access.
- 'Agentic Workflows' automates research, drafting, and conflict checks per firm protocols.
- Only 9.5% of stalled client matters received follow-up in 30 days despite 85% AI adoption among legal pros.
At ClioCon 2026 in Boston, leaders explored how AI reshapes legal workflows, focusing on court systems and law firms' client interaction strategies.
Clio CEO Jack Newton described the new platform as a shift “from tracking your practice to running it alongside you.” The redesigned system merges Clio Grow, Manage, and Work into one interface with persistent navigation and single sign-on, streamlining law firm operations. Coverage of Clio’s platform update highlights a feature called 'Agentic Workflows' that automates routine tasks like research, drafting, and conflict checks using predefined firm procedures.
On the court AI front, Clio expanded its tools by acquiring Page, which monitors legislative actions nationwide, and Jurisage, known for Canadian legal content. These acquisitions support cross-border AI integration for legal content and judicial use.
Speakers also emphasized law firms’ need to differentiate through storytelling to foster client trust and maintain a competitive edge as AI use spreads. Storytelling helps keep the human element central to client relationships.
Despite widespread AI adoption—85% of legal pros use some form—data from Robert Hanna, host of the Legally Speaking Podcast, shows only 9.5% of stalled client matters were followed up within 30 days. This gap presents a clear opportunity for AI-enhanced workflows to improve client retention.
Looking ahead, Clio projects an increase in lawyer utilization rates from 39% in 2025 to about 42% in 2026, signaling steady productivity gains with AI tools. These insights offer practical guidance for legal professionals to integrate AI while preserving distinct client service models. For more on these updates, see detailed LawNext review and discussion on the Legally Speaking Podcast.
By the numbers:
- 3,000+ in-person and 8,500 virtual attendees — at ClioCon 2026 in Boston
- 85% — legal professionals currently adopting AI tools
- 9.5% — stalled prospective-client matters followed up within 30 days
Yes, but: While AI adoption is widespread, the low follow-up rate on stalled matters shows firms must pair technology with effective client management practices.
What's next: Clio forecasts lawyer utilization rate rising from 39% in 2025 to 42% in 2026, indicating gradual productivity growth with AI.