Texas AG Sues WhatsApp Over Encryption Claims
Texas Attorney General Ken Paxton filed suit accusing WhatsApp of overstating its encryption protections.
Why it matters: The case highlights growing legal pressure on messaging services over privacy claims and the accuracy of their consumer communications. Legal, compliance, and data protection teams at tech companies need to track shifting expectations as state authorities challenge popular platforms’ privacy messaging.
- Texas filed suit against WhatsApp on May 21, 2026, alleging misleading encryption claims.
- The suit centers on backups of WhatsApp data to Google Drive and iCloud that were not encrypted until 2021.
- A 2016 Google memo stated WhatsApp media on Drive was not end-to-end encrypted.
- WhatsApp enabled encrypted chat backups only starting in October 2021.
On May 21, 2026, Texas Attorney General Ken Paxton sued WhatsApp, alleging the Meta-owned messaging giant misled users about the scope of its end-to-end encryption. The state claims WhatsApp's representations gave users the impression all their data—including backups—were protected, while that was not the case for years.
- The complaint asserts that until October 2021, when users backed up WhatsApp chats to Google Drive or Apple iCloud, those backups were not end-to-end encrypted, allowing unintended third-party access.
- This followed a 2016 implementation of end-to-end encryption for in-app messages, but not for backup files outside WhatsApp itself, as acknowledged in a 2016 Google memo.
- WhatsApp began offering encrypted backup options in October 2021, letting users secure their backups with passwords or encryption keys stored in-app, thus extending privacy protections to those files according to public records.
The Texas suit intensifies scrutiny of big tech privacy claims and is likely to inform compliance approaches for other messaging platforms. Companies are being pushed to clarify their data protection practices—not just in primary services but across integrated storage and backup features.
By the numbers:
- May 21, 2026 — Date Texas filed the lawsuit against WhatsApp
- April 2016 — WhatsApp launched end-to-end encryption for all communications
- October 2021 — WhatsApp added encrypted backup support for Google Drive and iCloud